Are you in the hotel business? / Thinking about how to fetch potential customers toward your business in Covid-19 time? / What Booking Process should be followed during this COVID time?

The Booking Process, during this COVID time and as per Govt Orders 

Grant online bookings directly from the Hotel’s Website and many other booking platforms available online. Once the booking is confirmed the following steps will be required to be followed before arrival at the Hotel. 48 Hours Before check-in a link will be sent to your guest’s email ID on file that will require you to confirm your booking and traveling guests, you will need to upload the planned guest Aadhar card/ID Proof along with the Covid-19 online questionnaire.

A medical fitness certificate(RT-PCR if compulsory) is required for all visiting guests, that is less than 48 hours old has to be provided before or at check-in, you may upload or provide it at the front desk upon arrival, please note you will not be allowed to check-in without this certificate.

Once you arrive at the Hotel, temperature checks and sanitization of your luggage are mandatory at the entrance of the hotel.

Setting a refund policy/flexibility 

The lockdown has been a huge strain on the business, but we assure you that all refund requests will be processed in 15 to 20 days as soon as the business reopens. You may also opt to use the advance paid for your booking for any future booking (valid for 1 year) and the rate applied will be for the off-season rate* contact the hotel for the same. Also mention *subject to availability clause.